Member Support

Support route aligned to the member center and More page.

This page bridges the public help-center story and the protected member support experience. It keeps the support branch visible even outside the auth wall.

Audience

Member-first

Support framing is tied closely to the logged-in workspace.

More group

Support

The route is linked directly inside the member More page.

Admin support

Ready

An admin help-center resource exists for operator use.

Workspace-aware support

Support guidance is more useful when it is tied directly to wallet, account, order, and content routes rather than presented as an isolated FAQ silo.

Wallet support

Account guidance

Route-aware navigation

Public-to-member continuity

Visitors can start here, register, and continue into the protected help-center surface without learning a second support structure.

Shared terminology

Parallel route structure

Consistent UI language

Escalation

If the self-service path is not enough, the visitor can raise a direct support request using the public ask-a-question surface.

Question route

Contact page

Admin-ready extension path